Your privacy choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Delivery
When Will My Item Be Dispatched?
Ready Made: 1-2 working days
Personalised Items: 2-3 working days
Custom Mugs: 3-5 working days
You will be sent an email notification once your order has been dispatched.
What service is used?
UK Royal Mail Tracked Delivery
Where Is My Order
Once you have been informed that your item has been dispatched, please allow time for its arrival.
UK: Up to 2 working days
International: Up to 7-10 working days
Do You Deliver Internationally?
We do deliver to various locations.
Australia, Austria, Belgium, Brazil, Canada, Chile, Denmark, France, Germany, Hungary, Ireland, Italy, Netherlands, New Zealand, Norway, Portugal, Spain, Switzerland, USA
Please note: Import duties, taxes, and customs fees are the responsibility of the buyer and are not included in the item price or shipping cost.
Mug Care
Can I Wash The Mugs?
You can rinse inside with warm soapy water
Gently clean outside with a soft cloth
Are The Mugs Dishwasher and Microwave Safe?
No
What Is On The Front Of The Mugs?
Rhinestones and/or Flowers
Are There Variations On The Mugs?
Mugs that have a flower on them can have a different flower design/colour.
Custom Mugs
Do You Do Custom Mugs?
Yes
How Do I Order A Custom Mug?
Please contact us first before purchase to ensure we can create the design you are after. If it is approved
- Click the Mug Dropdown
- Select Mugs For Custom
- Choose Custom Mug and add it to your cart and purchase
Once this has been processed we will begin the custom design
How Long Do Custom Mugs Take?
3-5 Working Days
As the mugs are individually handmade time is needed to design and set the mugs.